Fazaa Card is issued by the UAE Ministry of Interior as an official social support card. It provides residents with discounts in various sectors for those who qualify. Government employees, pensioners, and a few private workers are eligible to apply. This guide provides information about the types of cards, eligibility, registration process, and benefits.
What is Fazaa Card?
The UAE federal government has a social support programme, and Fazaa Card is part of it. It links the cardholders with a network of merchants and service providers who accept the card. The discount is applied at the point of sale, either physically with the card or via the Fazaa App. The benefits of this extend to retail, health, education, automotive, and lifestyle.

Who Can Apply for a Fazaa Card?
The Fazaa Card is made available to certain groups associated with the government and affiliated organizations
1. Eligible Government Employees
All federal and local government officials are eligible to apply in all UAE emirates. Employees of ministries, authorities, and public departments are included. Employees may be full or part-time, depending on the participation of their employer.
2. Semi-Government Employees
Staff in semi-government organisations may also be eligible. These include entities partly owned or funded by government bodies. Eligibility depends on whether the employer is a registered Fazaa partner.
3. Selected Private Sector Employees
Certain private sector employees can apply if their company is enrolled in the Fazaa programme. Not all private firms are included. Employees should confirm participation with their HR department before applying.
4. Pensioners and Eligible Groups
Eligible persons also include retired government workers who are receiving government pensions. Other qualifying groups may consist of members of some professional associations. Check your eligibility on the official Fazaa portal before applying.
5. Family Eligibility Rules
- Spouses of eligible cardholders may qualify for a supplementary card.
- Dependent children can be added under a family membership.
- Each additional member may require separate documentation.
- The primary cardholder must maintain active employment or pension status.
Types of Fazaa Cards
The Fazaa programme provides several levels of cards. The tiers offer varying benefits and access.
1. Fazaa Basic Card
The Basic Card comes in as the entry-level card. Provides access to regular discounts from partner merchants. It can be used by government employees who are in general categories. Shopping, dining, and some lifestyle offers are core benefits.
2. Fazaa Silver Card
The Silver Card has more discounts than the Basic Card. It has access to health, education, and travel offers. It is usually for middle-level government officials and some pensioners.
3. Fazaa Gold Card
The Gold Card offers superior benefits in a larger network of merchants. Cardholders are offered more discount rates and exclusive offers. This is generally held by government officials at higher ranks and other personnel who have been in government service for a long time.
4. Fazaa Platinum Card
The Platinum Card is the top tier given by the programme. It offers the widest discounts, priority access, and special partnerships. Possessors can get premium retail savings and VIP health services.
5. Fazaa Children's Card
A supplementary card may be available for dependent children of eligible cardholders. It gives children access to education, entertainment, and select retail benefits. Age restrictions apply and must be confirmed through the official Fazaa platform.
How to Get Fazaa Card
1. Registration Requirements
- Valid Emirates ID
- Passport copy (for non-UAE nationals)
- Proof of employment or pension status
- Official employer letter confirming Fazaa eligibility
- Recent utility bill or proof of residence (if required)
- Personal email address and UAE mobile number
2. Online Registration Process
- Visit the official Fazaa website.
- Create a new account using your Emirates ID number and mobile number.
- Fill in your personal and employment details in the registration form.
- Upload the required documents as listed in the portal.
- Submit the application and wait for verification confirmation by email or SMS.
3. Account Activation Process
After submission, the Fazaa team reviews your application. Processing typically takes a few business days. Once approved, you receive a notification with activation steps. Your physical card is delivered by post or collected from a designated centre.
- Keep your submission reference number safe.
- Check your spam folder for verification emails.
- Contact Fazaa support if no response arrives within 7 business days.
How to Use Fazaa Card?
- Download the Fazaa mobile app for iOS or Android to access digital discounts.
- Present the physical card at participating outlets to receive discounts at checkout.
- Browse available offers by category directly in the app before visiting merchants.
- Check merchant participation status before visiting, as offers can change.
- Some discounts require prior booking or app confirmation before redemption.
Fazaa Card Benefits and Discounts
1. Shopping Discounts
Cardholders are able to save at various retail stores. Discounted shopping for clothing, electronics, and daily items. The rates differ depending on the merchant and the card's tier.
| Merchant | Discount |
|---|---|
| Shapes | 15% |
| Liwa Dates | 15% |
| Letoile | 15% |
| Blu Chocolate | 15% |
2. Travel & Hospitality Discounts
You can get discounts from hotels, airlines, and travel agencies. Some partners are the resorts of the UAE and international hotel chains. Please always check availability before booking.
| Merchant | Discount |
|---|---|
| Rotana Hotels | 20% |
| Ycona Resort | 30% |
3. Healthcare Benefits
Discounts can be found at clinics, hospitals, pharmacies, and optical centres. Consultations, dental care and laboratory tests might also be covered. Each health care provider offers different benefits.
| Merchant | Discount |
|---|---|
| Al Ain Pharmacy | 15% |
| Zest Wellness Pharmacy | 25% |
| Infinity Home Care | 30% |
| Houri Hearing | 25% |
4. Dining Discounts
The participating restaurants and cafes offer discounts on food and drink. Catering for both casual and formal dining. Bill discounts and/or item discounts may be offered.
| Merchant | Discount |
|---|---|
| Ribs and Brews | 20% |
| Aerotel Muscat | 25% |
| Peet’s Coffee | 15% |
| Arabian Tea House | 15% |
5. Education Benefits
Nurseries, Schools, Tutoring Centres, and Universities also offer discounts. Tuition and education fees are available at a discounted price. This is most beneficial for parents of school-age children.
| Merchant | Discount |
|---|---|
| Pure Minds Academy | 30% |
| Sylvan Learning | 50% |
| Notting Hill College | 40% |
| English Path | 30% |
6. Entertainment Benefits
This includes theme parks, cinemas, sports, and leisure venues. This is a very useful category for families with children. Seasonal, or time-limited, offers are common.
| Merchant | Discount |
|---|---|
| Aya Universe | 25% |
| Royal Cinemas | 20% |
| Orange Hub | 20% |
| Qasr al Watan | 30% |
7. Automotive Benefits
Discounts are available at car service centres, insurers, or tyre outlets. There are some fuel providers that are also part of it. This is an appropriate category for commuters who have to commute daily.
| Merchant | Discount |
|---|---|
| Magic Touch Center | 40% |
| Ezhire | 15% |
8. Everyday Health and Shopping
This includes gyms, salons, spas, and home services. The offers are updated regularly, so it is advisable to redeem them regularly.
| Merchant | Discount |
|---|---|
| Zo Skin Center | 50% |
| Sohum Wellness | 20% |
Popular Places Where Fazaa Card Benefits May Apply
The partners are distributed in various sectors. Please keep in mind that the merchant's offers vary from time to time. Please check up-to-date offers on the official Fazaa app or website.
- Retail: Supermarkets, fashion, electronics, and convenience stores.
- Hotels: Hotels and participating international hotel chains that operate in the UAE.
- Food: Restaurants and shops selling food.
- Services: Insurance firms, telecom companies, car service centres.
Fazaa Card Fees and Validity
- Registration: A nominal fee may apply depending on card tier and the employer's arrangement
- Renewal: Cards will be renewed on an annual basis on the Fazaa portal or app
- Validity: Cards will generally be valid for 1 year from the issue date
- Replacement: If any cards are lost or damaged, they can be replaced through the official site
- Expired cards must be renewed as soon as possible to ensure they can be used for benefits
Fazaa Card vs Esaad Card
| Feature | Fazaa Card | Esaad Card |
|---|---|---|
| Purpose | Social support for the government and selected employees | Loyalty and rewards for Dubai Government employees |
| Eligibility | Federal and emirate government, semi-government, select private sector | Dubai Government employees and their families |
| Coverage | UAE-wide across multiple sectors | Primarily, Dubai-based merchants and services |
| Discounts | Shopping, dining, health, travel, education, automotive | Retail, entertainment, hospitality, services |
| Registration | Online via fazaa.ae or app | Online via esaad.ae or smart app |
| Best For | Federal employees seeking broad UAE discounts | Dubai Government employees seeking local deals |
Summary
Fazaa Card is among the most convenient discount cards for UAE government employees and associated workers. It provides all the daily necessities, such as medical care, eating, and education. Knowing about your card tier and the application will help you to make maximum use of it. Sign up on the official platform, fill out paperwork, and begin saving with hundreds of merchants in the UAE.
FAQs about Fazaa Card
Can expats apply for the Fazaa Card?
Yes, if expats are working for a company that meets the conditions set by Fazaa.
Can I apply if my company is not listed in Fazaa?
No, you should check with your employer for registration and then apply if you meet the requirements.
Is the Fazaa card free?
Yes, the Fazaa card can be completely free depending on your eligibility.
Can I renew online?
Yes, you can renew your card via the official website or app.





















