Our Policy covers information that you provide to us when you bid on an item, buy something from us, consign artwork or other goods to us, register for live events, download apps or websites, request a catalog or newsletter, or post information about you on EXCEL Properties social media pages.
The policy will be linked from the bottom of the online properties to which it applies and, as often as possible, the URL will be provided as well, https://www.excelproperties.com/en/privacy-policy.
PERSONAL INFORMATION COLLECTION
ALL THE INFORMATION YOU PROVIDE TO US DIRECTLY AND VOLUNTARILY
If you enquire about properties or events with EXCEL Properties or register to become a member of one of the websites operated by EXCEL Properties, you will be required to provide certain information during the registration process. Among this information may be your first and last names, email addresses, telephone numbers, and business or residential addresses.
In addition to communicating with you, and designing content and activities that may be of interest to you, membership information is used by EXCEL Properties to protect you from violating any applicable sanctions by providing products and services to you. Follow the instructions available in the communication you receive from us if you want to opt-out of receiving these communications.
EXCEL Properties may organize events for sharing product knowledge. We can access the information in your account when you register for EXCEL Properties events in order to provide you with access to information and services associated with that event. When you register for one of our events, if you are not an EXCEL Properties member, we collect your first and last name, email address, business address, and information about the type of business you represent, which we use to provide you with information and services related to the event.
Whenever you communicate with us via email, postal mail, phone, or through other forms of communication, including our customer service center, we may collect the information you provide. Our Employee may collect the email address you use to send us correspondence and use it to respond to your inquiry; to notify you about our events or other services; or to keep a record of any complaints, accommodation requests, or similar matters.
THE INFORMATION WE AUTOMATICALLY COLLECT FROM YOU
We automatically collect information about you when you visit our sites or use our services. When you access the sites using a computer, we will automatically record details such as the type of browser you are using, the computer you are using, the IP address you have entered, and the pages you have visited. Remarketing tools allow us to serve you ads based on the content you viewed on our site and your location after you leave our site. We may also be able to locate your mobile device if you access the sites through a mobile device. You can prevent your location details from being shared with us by changing the settings on your mobile device. Contact your service provider or device manufacturer for instructions on changing the relevant settings.
Cookies may collect information about you when you visit the sites, including, but not limited to:
Visited pages on the sites
If you visited the sites at a certain time and date
Use of the site and its duration
Your computer's Internet Protocol (IP) address
Information about your computer and connection, such as your browser type and version, operating system, and platform
PAYMENT PROCESSING INFORMATION OF PROVIDERS
Payments sent to EXCEL Properties are processed by third-party services contracted by Excel Properties. Unless you have otherwise provided this information to us in connection with your use of the sites or our products and services, we do not have access to any information collected by these third-party providers for the purpose of processing your payments.
At your request, EXCEL Properties may provide a copy of your personal information, correct it, erase it, restrict our use of it, or transfer it to other organizations. The right to object to some processing is also available to you, and in cases where you have given your consent to the processing, you have the right to withdraw that consent. If you object to direct marketing, you can do so at any time. You also have the right to object when we process your data because we have a legitimate interest. The rights described above may be limited in some cases, as when we are required by law to process your data.
HOW YOU CAN CONTACT EXCEL PROPERTIES AND UPDATE YOUR INFORMATION OR PREFERENCES
In case of any questions, please contact Excel Properties data privacy resource: [email protected] To modify the type of marketing messages you receive from EXCEL Properties, Send us an email or revert back to any email we send you.
QUERIES, CONCERNS, OR COMPLAINTS